📢 THINGS TO KNOW WHEN RENTING
To keep rentals quick, clear, and smooth, here are the key rules we follow:
🕒Pickup & return timing▼
- • Please return outfits by the agreed time.
- • Opening hours: 09:00 – 20:30, every day of the week.
- • We do not offer pickup or return outside these hours.
💰Late return fees▼
- • 1 day late: surcharge of 10,000đ per item.
- • 2+ days late: surcharge of 50,000đ per day per item.
👗Outfit care rules▼
- • Please take good care of the outfit while using it.
- • The following require compensation at 100% of the item value:
- Stains that cannot be removed
- Tears or damage
- Loss of the item
🔒Deposit methods▼
- • You may leave a deposit using:
- • Note: If you cancel after placing a deposit, the deposit is non-refundable.
- • Online rental: pay 100% of the rental fee + a deposit equal to the item value.
- • You pay shipping costs.
- • We refund the deposit within 24 hours after receiving and inspecting the item.
View full rental policy